What can Elite help me with?

Everything your front desk handles over the phone: answering calls, scheduling, referrals, reminders, insurance questions, refills and follow-ups — 24/7, across voice, SMS and web.

How do I get started?

Book a demo. We connect to your EHR and phone system, tailor the agent to your protocols, and you're live in days.

Do I need to change my existing systems?

No. Elite works inside your current EHR and phone setup. No rip-and-replace, no IT lift.

What does my team still handle?

The complex, human moments. Elite takes the repetitive volume off their plate and escalates anything that needs a person.

What does Elite cost?

Per resolved interaction — not per seat, not per minute. You pay when the agent actually finishes the job, so we only make money when it works. Talk to us for pricing tailored to your practice.

Patient data is encrypted in transit and at rest, stored in the US, never used to train models, and every action is logged with a full audit trail. We are HIPAA compliant, and we sign a BAA before your first call involving live patient data.

What we collect, and what we don’t.

This site sets no tracking cookies and runs no advertising scripts, and counts page views only as totals. This page covers what we do collect: a demo request, and the number you called us from.

Effective October 18, 2026

Called our demo line? Information from that call is covered by our HIPAA Notice of Privacy Practices, which is a separate document from this one.

1Who we are

This website is published by Stratum Industries Inc (“we”, “us”), which trades as Elite Health. You can reach us at founders@stratumindustries.co or by post at 15 Shipley Circle, Westford, MA 01886.

This policy explains what we collect from people who visit this website or ask us to get in touch, and what we do with it. It covers this website and the text messages described in section 3.

2What this site collects

Visiting the site. Our hosting provider records standard technical information for every request, including the IP address, the browser and device, the page requested and the time. This is how the site is served and kept secure. We do not use it to build a profile of you.

Our forms. Two forms on this site ask for your details: a single email field near the top of the home page, and a form asking for your first and last name, work email address and phone number, which appears both at the foot of several pages and in a dialog opened from the top of the home page. Nothing else on this site asks you for personal information.

What happens to either: it is delivered to a private channel in our internal Slack workspace so that a member of our team sees it and can contact you about Elite Health. It is not added to a mailing list, it is not used for automated marketing, and it does not sign you up for text messages.

Your phone number, additionally. When you ask us to call you, the number you give is passed to the provider that carries the call so that the call can be placed to you. It is used to dial you for that demonstration and for nothing else. We do not sell it, and we do not share it with anyone else.

If you spoke to our demo agent, whether you called it or asked it to call you, the recording and transcript of that call are covered by our HIPAA Notice of Privacy Practices rather than by this policy.

3Text messages

We operate one text-message programme, Stratum demo follow-up. It goes only to people who call our demo line and reach the end of the demonstration, at the number they called from, and it is sent from +1 (615) 637-2578.

You will receive one message per completed demo call. It thanks you for the call and contains a link to book a meeting with us. Message and data rates may apply.

We do not sell your personal information. We do not share your mobile number or the fact that you opted in with third parties or affiliates for their own direct marketing purposes.

Filling in the form on this site does not enrol you in this programme, and calling the demo line does not add you to any email list.

4Stopping the messages, and getting help

Reply STOP to any message from us and we will send no further messages to that number.

Email founders@stratumindustries.co if you need help, or want to know why you received a message.

5Cookies, analytics and advertising

We count page views with Vercel Web Analytics, from Vercel, which also hosts this site. For each page view it records the page, the site that linked you here, your approximate location, and your browser, operating system and type of device, and shows them to us only as totals. It sets no cookies and stores no personal identifiers, and it cannot follow you from one day to the next or across other websites.

We do not run advertising or tracking scripts on this site, and we do not set cookies to profile you or to advertise to you. There is no cookie banner because there is nothing to consent to.

Fonts and images are served from our own domain rather than a third-party network.

6Retention, your choices, and contacting us

We keep form submissions for as long as we are in contact with you about our services, and delete them when they are no longer needed. Hosting logs are kept for a short period by our hosting provider and then discarded.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by emailing founders@stratumindustries.co. We will respond within a reasonable period.

If we change this policy we will update the effective date above. Material changes will be described on this page rather than made quietly.

Stratum Industries Inc · Effective October 18, 2026